CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
A government organization is a public enterprise run by human beings to achieve certain goals. A public enterprise is an organization created, partly or wholly owned and largely controlled by public authority (government) and which is supposed or expected to operate along industrial, commercial or profit making lines.
Though engaged in commercial activities, they have social responsibilities. For the fact that human being work in these organization in order to achieve the set goals, be it public or private, it is certain that conflict must arise from time to time due to individual and group differences. Conflicts of right and interest among others may be visible.
Feldman et al (1993) said that inter group conflict often result from two main factors viza viz coordination work between groups and organizational control systems. Okpara (1981) was of the opinions that conflict is an invisible outgrowth of functional interdependence and scarcity of resources in modern organizations.
Meanwhile due to the need for organizations in terms of rendering services to the citizenry job opportunities, security of tenure and patronage interalia, conflict resolutions strategies and techniques need very much to be improved in our organizations, particularly the Government owned, they provide goods and services at affordable cost for the well being of the general public, faster and accelerate social progress for economic growth political integration and national development.
1.2 STATEMENT OF THE PROBLEM
For the fact that human being comes together to put money, machine and materials together to achieve a goal, there are bound to be conflict. And the negative effect of conflict in modern organizations has necessitated this study partnership have split, churches have broken away some Government organizations closed down due to inability to manage conflict. Conflict on its own is not a taboo, it can be functional or dysfunctional what matters is how it is handled.